Now in early access · Built for UK letting agencies

AI that handles tenant maintenance requests automatically.

Rentlyt triages, classifies, and responds to tenant repair requests in seconds — saving letting agencies hours of admin every week.

Join 120+ property managers on the waitlist

Live Request
#MT-2847
T

Tenant · just now

“The boiler isn’t working and we have no heating.”

HeatingUrgentGas Engineer
Issue classified in 0.8s
Clarifying questions sent to tenant
Contractor type suggested
Ticket created · 2s agoOpen
The problem

Managing maintenance is broken by design

Property managers spend up to 40% of their time just triaging maintenance requests. There’s a better way.

Requests scattered everywhere

Tenants report issues via WhatsApp, email, phone, and text. Tracking them all is a full-time job.

Hours lost to admin

Every request needs reading, categorising, logging, and chasing. That's hours your team doesn't have.

Issues slip through the cracks

Urgent repairs get buried in inboxes. By the time they're spotted, the problem — and cost — is bigger.

Tenants left in the dark

Without fast responses, tenants chase constantly. Poor communication damages trust and retention.

How it works

From message to ticket in seconds

Three steps is all it takes. No configuration, no training — just connect your inbox and go.

1
01

Tenant sends a message

A tenant reports an issue via email, WhatsApp, or any messaging channel. No app download required.

2
02

AI classifies and creates ticket

Rentlyt reads the message, categorises the issue, extracts key details, and asks clarifying questions if needed.

3
03

Contractor notified, tenant updated

The right contractor type is suggested, a structured ticket lands in your dashboard, and the tenant gets an instant update.

Live demo

Watch Rentlyt triage a request in real time

A tenant sends a single message. Rentlyt reads it, classifies the issue, asks the right follow-up questions, and creates a structured ticket — all in under two seconds.

  • Classifies issue type automatically
  • Sends AI-generated follow-up questions
  • Creates structured ticket with urgency + contractor type
  • Drafts tenant acknowledgement response
Rentlyt · Maintenance Channel
AI Active
Tenant replies here...
Why Rentlyt

Built for the way letting agencies actually work

Tangible time savings from day one. No complex setup, no training required.

Save 5+ hours every week

Stop manually triaging, logging, and chasing requests. Rentlyt handles the repetitive admin so your team can focus on what matters.

5+ hrssaved per week

Resolve issues 3× faster

Instant classification means the right contractor is identified immediately, cutting the time between report and resolution dramatically.

faster resolution

24/7 tenant responses

Tenants receive an acknowledgement instantly — even at 2am. No more waiting until Monday morning to know their issue was received.

24/7automated coverage

Zero missed repairs

Every message is captured, categorised, and logged. No more requests buried in inboxes or lost in WhatsApp threads.

100%requests captured
Faster issue resolution
5hrs+
Admin saved per week
100%
Requests captured
<2s
Ticket creation time

Trusted by progressive letting agencies

Apex Lettings
Metropolitan PM
Cornerstone Estates
Brightfield Agency
Skyline Properties

Logos coming soon — we’re onboarding our first pilot agencies now.

“We used to spend Monday mornings just clearing the weekend’s maintenance backlog. Rentlyt handles it instantly now — tenants get a response at 2am and I wake up to structured tickets.”

S

Sarah M.

Director, Metropolitan Lettings — Early access user

Limited early access

Be the first to transform your maintenance workflow

Join 120+ letting agents and property managers already on the waitlist. Early access users get free onboarding and priority support.

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Free during beta
No setup fee
UK-based support
GDPR compliant