AI that handles tenant maintenance requests automatically.
Rentlyt triages, classifies, and responds to tenant repair requests in seconds — saving letting agencies hours of admin every week.
Join 120+ property managers on the waitlist
Tenant · just now
“The boiler isn’t working and we have no heating.”
Managing maintenance is broken by design
Property managers spend up to 40% of their time just triaging maintenance requests. There’s a better way.
Requests scattered everywhere
Tenants report issues via WhatsApp, email, phone, and text. Tracking them all is a full-time job.
Hours lost to admin
Every request needs reading, categorising, logging, and chasing. That's hours your team doesn't have.
Issues slip through the cracks
Urgent repairs get buried in inboxes. By the time they're spotted, the problem — and cost — is bigger.
Tenants left in the dark
Without fast responses, tenants chase constantly. Poor communication damages trust and retention.
From message to ticket in seconds
Three steps is all it takes. No configuration, no training — just connect your inbox and go.
Tenant sends a message
A tenant reports an issue via email, WhatsApp, or any messaging channel. No app download required.
AI classifies and creates ticket
Rentlyt reads the message, categorises the issue, extracts key details, and asks clarifying questions if needed.
Contractor notified, tenant updated
The right contractor type is suggested, a structured ticket lands in your dashboard, and the tenant gets an instant update.
Watch Rentlyt triage a request in real time
A tenant sends a single message. Rentlyt reads it, classifies the issue, asks the right follow-up questions, and creates a structured ticket — all in under two seconds.
- Classifies issue type automatically
- Sends AI-generated follow-up questions
- Creates structured ticket with urgency + contractor type
- Drafts tenant acknowledgement response
Built for the way letting agencies actually work
Tangible time savings from day one. No complex setup, no training required.
Save 5+ hours every week
Stop manually triaging, logging, and chasing requests. Rentlyt handles the repetitive admin so your team can focus on what matters.
Resolve issues 3× faster
Instant classification means the right contractor is identified immediately, cutting the time between report and resolution dramatically.
24/7 tenant responses
Tenants receive an acknowledgement instantly — even at 2am. No more waiting until Monday morning to know their issue was received.
Zero missed repairs
Every message is captured, categorised, and logged. No more requests buried in inboxes or lost in WhatsApp threads.
Trusted by progressive letting agencies
Logos coming soon — we’re onboarding our first pilot agencies now.
“We used to spend Monday mornings just clearing the weekend’s maintenance backlog. Rentlyt handles it instantly now — tenants get a response at 2am and I wake up to structured tickets.”
Sarah M.
Director, Metropolitan Lettings — Early access user
Be the first to transform your maintenance workflow
Join 120+ letting agents and property managers already on the waitlist. Early access users get free onboarding and priority support.
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